Remote Support Service is an
affordable way to reduce downtime,
increase support options, and
accelerate problem resolution.
Recognizing that we can’t be
everywhere when problems arise,
AZNETCO had implemented this secure
and efficient mechanism to assist
you with improved responsiveness.
For a low monthly fee, each computer
in your organization can be
configured for Remote Support
Service.
When an issue arises that you
need assistance with:
troubleshooting a problem,
software difficulties, or virus and
spyware issues – just call in for a
Remote Support Service session.
We will initiate a secure
session to the workstation in
question, and work with you on or
off the phone until it is resolved
or a determination is made for
another course of action, like an on
site visit, or a warranty call to
your equipment’s manufacturer, etc.
Session fees are billed in ½
hour increments – at
our shop rate!
Current Shop Rate
is $60 / hour – that makes an issue
as inexpensive as $30 to solve!
